Appliance Repair Services


Washer Repair

Most people don't pay much attention to how crucial our washing machines are to us until they stop working. It can be very frustrating when the appliances we rely on in our daily lives break down. We are here to help.

Common issues in washing machines:
  • The door lock or lid switch fails
  • The washer is not draining
  • The machine stops mid-cycle
  • The timer malfunctions
  • It is not filling or fills when the washer is off
  • The motor is failing
  • The washer is leaking

Washer Care Tips

  • Too much soap is bad

    Using too much detergent does more harm than good. Not only can it cause issues with the functionality of your washing machine, it creates a perfect environment for mold and bacteria growth. If you are getting unpleasant odors from your washer, over-soaping is likely the culprit. With the soft water we have here in Vancouver, you only need to use half as much detergent that is recommended by the manufacturer. It is a good idea to pull the soap drawer out occasionally and give it a good cleaning too.

  • Don't overload your washer

    Overloading your washing machine causes A LOT of unnecessary wear and tear on the parts inside, which can lead to expensive repair costs. Even large capacity washers have their limits. If the bearing wears out, it is more cost effective to replace the washer. In addition to this, your clothes need some room to move around to get cleaned properly. Adding more soap will not help.

  • Let the door gasket dry

    After doing a load of laundry, it is best to leave the door open so the gasket can dry. It is a good idea to give it a quick dry with a towel also. This is one of the main areas where mold and bacteria will accumulate. It will be black and spotty and cannot be cleaned, even with bleach. The only way to get rid of it, is to replace the door gasket.

  • Check the drain filter

    Every once in a while, it is good to make sure the drain filter is clear. Make sure you have a container ready, as quite a bit of water will come out when it is opened. Most washers will have a small black tube by the drain filter to drain the water before opening it. When things like safety pins and bobby pins get in there, they can easily make it through the filter and into the pump, which can prevent your washer from draining. This can also damage the drain pump.


Dryer Repair

Your wash is done and you toss it in the dryer. You press start and nothing happens. It is almost certain that when your dryer breaks down, you will be left with a wet pile of laundry.

Common issues that occur in dryers:
  • The machine is overheating
  • The dryer is not heating at all
  • The drum had stopped spinning
  • It takes a long time to dry your clothes
  • The dryer is making strange noises
  • It has power but will not start


Dryer Care Tips

  • Clean the lint filter

    It is important to clean the lint filter on your dryer every time you use it. If air doesn't vent properly, your clothes will not dry properly. If your clothes are damp after the drying cycle, you more than likely have a full lint screen or a clog somewhere in your venting.

  • Don't overload your dryer

    The same as your washing machine, overloading your dryer causes unnecessary strain on all the parts. Your dryer will last a lot longer if you stick to smaller loads.

  • Clean the dryer venting

    Depending on how much you use your dryer, the venting should all be checked at least once a year. A build up of lint inside the machine can create a serious fire hazard. Dryer lint build up causes thousands of residential fires across Canada every year. Poor venting can also cause fuses to blow, your heating element to fail or your control board to malfunction.


Dishwasher Repair

Our dishwashers are convenient and real timesavers for us until they start leaking or stop cleaning our dishes properly. For most people, the last thing they want to do is wash their dishes by hand.

Common dishwasher issues include:
  • The dishwasher is leaking
  • The appliance does not fill with water
  • The dishwasher is not draining
  • Unpleasant odors
  • The dishwasher doesn't start
  • Your dishes are not getting clean


Dishwasher Care Tips

  • Keep the door seal clean

    Over time, excess food particles and soap residue can build up on the seal of the dishwasher door. This can cause it to leak as well as produce offensive odors. Keep your door seal clean to prevent these issues from happening.

  • Cleaning your dishwasher

    About once a month, put a cup of white vinegar in the top rack of an empty dishwasher, and give it a quick wash cycle. This will help keep the inside nice and clean as well as all the hoses and internal parts. After this, sprinkle half a cup of baking soda on the bottom and run another quick wash cycle. This will keep your dishwasher sparkling clean and odor free.

  • Rinse your dishes

    It is best to rinse off any excess food from your dishes before putting them in the dishwasher. This is mainly to prevent clogs in your drain hoses and pump. Excess food can also cause unpleasant odors and accumulate on the door seal causing it to leak.

  • Stickers on new dishes

    Whenever you purchase new plates, glasses and cookware, there is usually a small sticker on the bottom. I have found that these stickers are a major factor in clogging things up, especially the spray arms. It is a good idea to remove these stickers from new dishes before you put them in your dishwasher.


Refrigerator Repair

If you notice that your refrigerator is too warm or it isn't working quite right, immediate action is important. The cost of your spoiled food can be just as much or higher than the cost of the repair!

We also provide commercial repair services for refrigerators and over/under counter coolers.

Common refrigerator issues are:
  • Your fridge/freezer is not cooling at all
  • Your fridge is not cooling adequately
  • Your freezer is cooling too much
  • It is frequently cycling on and off
  • The drain has frozen over with ice causing it to leak


Refrigerator Care Tips

  • Keep the coils clean

    Your fridge has condenser coils either underneath or in the back (behind a small plate at the bottom near the compressor), which will accumulate dust over time. When they are really dirty, your fridge will have to work a lot harder to keep things cool and can prevent it from cooling adequately. Clean your coils every six months or so (more if you have pets) to keep it running smoothly.

  • Replace the water filter

    Be sure to replace the water filter every six months. This, of course, is dependent on how much it is used and the quality of your water. Most fridges will have an indicator light when it is time to change the filter, but you can also tell by an unpleasant taste or appearance, or if your ice maker isn't producing a lot of ice.

  • Clean the door seals

    If your door seals aren't sealing properly, your fridge and freezer will have to work longer and harder to keep everything cold. Keeping them clean can help to prevent this. Over time, it is common for these seals to become loose, brittle or tear, but they are inexpensive and easy to replace.


Stove, Cooktop & Oven Repair

Has your oven ever stopped working in the middle of cooking breakfast or just as your about to make a holiday dinner? Oven troubles always seem to occur at the most inopportune times.

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Common oven issues include:
  • Your oven produces inadequate or uneven heat
  • The oven has no heat at all
  • One or more elements are not working
  • The oven thermostat fails
  • The temperature sensor no longer functions
  • Control board malfunctions


Oven Care Tips

  • Cleaning your oven

    Clean your oven regularly to maintain it's efficiency for as long as possible. If you are cleaning your oven by hand, make sure to unplug it. This is especially important if you are using water. Ovens are plugged into a 240 volt outlet, which can give you quite the shock!

  • Cleaning the knobs

    One of the major service call outs for ovens is from cleaning the knobs. If you spray cleaner on them, it can run behind and get into the electrical system, causing things to fail. It is better to spray the cloth you are using to clean your oven, not the oven itself.

  • Oven elements

    Heating elements will eventually burn out, like a light bulb. You can tell if the element is burnt out if there are boils and blisters on it, or you may even see quite the spark show! Once they burn out, they need to be replaced because they are not repairable.


Installations

If you have purchased a new appliance for your home and you feel that you need professional help with the installation process, don't hesitate to contact us. In addition to repair services, we are also pleased to offer appliance installation services.


We will install your appliances properly and safely, so you can enjoy your new appliance knowing that it will work at its best. We will also show you how to keep it running that way.


The key to customer satisfaction is offering professional, friendly customer service and superior workmanship. We also aim for rates that are reasonable and competitive. When you call us for washer and dryer installation, dishwasher installation, refrigerator installation or any other major appliance in your home, you can expect us to give you our best effort!

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